Reviews
What Dallas customers say
Homeowners, drivers, hosts and property managers across the Metroplex — in their own words.
5.0
★★★★★
11 published reviews
- M
Marcus T.
Lake Highlands, Dallas, TX
★★★★★
We bought a house in Lake Highlands from a lifelong smoker. Painting and new carpet didn't touch it. After one visit the place smelled like nothing at all — which is exactly what we wanted.
Response from Elite Odor Removal DallasOwner
Thank you, Marcus! Smoke residue soaks into drywall and framing, so paint and carpet only seal it in for a few weeks. Glad the Lake Highlands house is truly neutral now — enjoy the new home.
- D
Dana R.
Plano, TX
★★★★★
Traded in a truck with a serious pet problem and thought I'd lose thousands on it. They handled the cab in about an hour and the appraiser never flagged a thing.
Response from Elite Odor Removal DallasOwner
Appreciate the review, Dana! Pet odor in a cab is one of the fastest wins we do. Happy the appraisal came back clean and you kept that trade-in value.
- P
Priya S.
Deep Ellum, Dallas, TX
★★★★★
Our Airbnb near Deep Ellum got a cooking smell we could not shake between guests. They came out on a Saturday and we were live again by check-in.
Response from Elite Odor Removal DallasOwner
Thanks, Priya! Turnovers can't wait, so weekend calls near Deep Ellum are exactly what we keep room for. Call us anytime you need a same-day reset between guests.
- M
Moe Elk
Frisco, TX
★★★★★
I couldn’t be happier with the results from Elite Odor Removal. I had a strong tobacco smell throughout my home that I thought would never go away. I had tried cleaning, air fresheners, and other odor products, but nothing worked for long. Ace was pr…
Response from Elite Odor Removal DallasOwner
Thank you so much, Moe! Tobacco odor is a whole-home job, not a spot treatment, and we never mask it with fragrance. It means a lot that the difference was so clear.
- D
Darrian Hyre
Irving, TX
★★★★★
Ace was incredibly responsive when I reached out and quickly scheduled a time to help. I was in a panic because my tenants had moved out and left behind a severe cat urine odor. I honestly thought it would be impossible to remove, but Ace reassured m…
Response from Elite Odor Removal DallasOwner
Thank you, Darrian! Severe cat urine after a move-out is one of the toughest jobs there is, and we're glad we could get that unit rent-ready again. Call us on the next turnover.
- J
Jalalle Nourenie
Arlington, TX
★★★★★
Thanks, my space now smells fresh and clean.
Response from Elite Odor Removal DallasOwner
Thank you, Jalalle! Fresh and clean with no cover-up scent is exactly the goal. We appreciate you.
- A
Ande Li
McKinney, TX
★★★★★
Quality service with reasonable price. Came back the next day to touch up to make sure the odor is gone. Helped me refresh the home for my next guest! Highly recommended!
Response from Elite Odor Removal DallasOwner
Thanks, Ande! Some jobs need a second-day touch-up and that's always included — we don't leave until the odor is gone. Wishing you great reviews from your guests.
- O
Omar Maida
Garland, TX
★★★★★
Excellent product and great service. Would definitely recommend.
Response from Elite Odor Removal DallasOwner
Thank you, Omar! We appreciate the recommendation and are here whenever you need us.
- C
Christopher
Dallas, TX
★★★★★
If you have a serious problem with pet odors, Ace and Elite Odor Removal can undoubtedly get the job done. My past tenants trashed my property and were even running an illegal cat sanctuary with over 20 cats. Ace was able to get the odor eliminated a…
Response from Elite Odor Removal DallasOwner
Christopher, thank you for trusting us after other companies walked away. Twenty-plus cats is an extreme case, and two treatments was the honest path to a permanent fix. Glad the property is rentable again.
- S
Satisfied Customer
Dallas, TX
★★★★★
Elite Odor Removal saved my vehicle. I had inadvertently left raw shrimp in my trunk overnight and the juice had leaked into the carpet in my trunk. It was smelling so bad until Elite Odor Removal came along and rescued me. They use the top of the li…
Response from Elite Odor Removal DallasOwner
Thank you! Protein odor from spoiled seafood wicks into the trunk carpet and pad, so it has to be treated at the source. Great to hear it's still odor-free a month later.
- S
Satisfied Customer
Dallas, TX
★★★★★
I recently purchased a car from out-of-state wherein it was not disclosed that the vehicle was smoked in. When delivered, the car reeked of what I was told was cigar smoke. They explained the process used to remove the odor and every step he took dur…
Response from Elite Odor Removal DallasOwner
Thank you for the detailed review! Undisclosed cigar smoke on an out-of-state purchase is frustrating, and healthy skepticism is fair — we'd rather explain every step and then prove it. Enjoy the car.