Privacy Policy

Introduction

Elite Odor Removal Dallas (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eliteodorremoval.com or submit a quote, callback, or booking request.

Information We Collect

We collect information that you voluntarily provide to us, including:

• Name, phone number, and email address
• Service address and ZIP code
• Property type, vehicle details, and odor type
• Square footage and preferred service date
• Any additional notes or details you share

We also collect limited technical information automatically, such as your IP address, browser type, device information, and pages visited, through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your quote, callback, or booking requests
• Provide odor removal services and customer support
• Communicate with you by phone, email, or text
• Improve our website, services, and marketing efforts
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Our internal team members who need it to fulfill your request
• Trusted service providers that help us operate our website or CRM
• Legal authorities when required by law or to protect our rights

Cookies and Tracking Technologies

We use cookies and similar technologies to understand how visitors use our site, improve functionality, and support advertising and analytics through services like Google Analytics and Google Ads. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites, such as our Google Business Profile. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: MOR.Dallas4u@gmail.com
• Phone: 214-810-4874